1  Privacy Policy

2. Introduction

2.1. This policy sets out the basis on which any personal data we collect from you, or that you provide to us through our website at  ("our Site") will be processed, used and disclosed by us. Please read the following to understand how we treat your data.

2.2. By using our Site, you are consenting to this Privacy Policy and to have your personal data we collect from you, or that you provide to us, processed in accordance with the terms of this Privacy Policy.

2.3. The website known as and its printed published companion, which is known as the Saffron Directory, are both free to use directories of businesses, public sector and third sector organisations. The data owners have provided the data contained with these directories for the specific purpose of promoting and publishing their services. The accuracy of the published data is solely the responsibility of the data owners.

2.4. By using this website, you give your consent that all personal data you submit may be processed in the manner and for the purposes described within this Privacy Policy.

3. Who We Are

3.1. This is a privately owned website. Details about the ownership of this website can be obtained by emailing  

4. Registering your organisation with Saffron Directory

4.1. If you register on our site, for example, to include your business details in the Directory, you are required to provide certain contact information for example your name, e-mail address, phone number or address. We use this to contact you for matters relating to your listing

5. Searching the Directory to find businesses and services

5.1. It is not necessary to provide with personal information in order to use the Saffron Directory service as a search user. Data may be gathered about the use of www.saffrondirectory in order to enhance your experience using cookies (see below).

5.2. Customer care: If you contact us, we may keep a record of any correspondence you send us. We do not record any telephone conversation.

6. What personal information do we collect?

6.1. We may collect and process the following data about you:

6.1.1. Details of transactions You carry out through our website and the fulfilment of your order; When making a purchase, we will collect your contact information, which includes name, address, email address and phone number. 

6.1.2. The website is not used to collect payment information.

6.1.3. When you become a customer you automatically subscribe to electronic newsletter and special offer promotions. You can adjust your email preferences and/or unsubscribe from certain communications by emailing  

6.1.4. If you contact us, we may keep a record of that correspondence;

6.1.5. Other information to help us provide you with improved services; and

6.1.6. We may also collect information from another member of your business or organisation.

7. How we use your information

7.1. We use information held about you in the following ways:

7.1.1. To carry out our commercial obligations with you e.g. when you list your business, service or club on our Site.

7.1.2. To make your experience with us as quick and efficient as possible.

7.1.3. To help keep our website safe and secure

7.1.4. To keep the information on the website up to date.

7.1.5. If you do not wish to be included in the Saffron Directory, or receive emails asking you to review your listing or advertising, you can unsubscribe at any time by emailing with the word “unsubscribe” in the subject field. 

7.2. We provide functionality that enables you to manage what data you permit to be published within the site and its printed published version. 

7.3. If you believe that any information we have about you is incorrect or incomplete, please e-mail us as soon as possible at  

7.4. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our Site; any transmission is at your own risk. 

8. With whom is the information shared?

8.1. We may disclose your personal information to third parties:

8.1.1. Any associated company who are our business partners and/or with whom we work;

8.1.2. In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets, subject to their entering into appropriate confidentiality undertakings;

8.1.3. If substantially all of the assets are acquired by a third party, in which case personal data held about its customers will be one of the transferred assets; and

8.1.4. If we are under a duty to disclose or share your personal data in order to comply with any legal obligation; or to protect the rights, property, or safety of our customers, or others.

9. Use of cookies

9.1. Our cookie policy is applicable to all websites, messaging (online chats/emails) and services that we provide or are provided on our behalf.

9.2. We may automatically collect website use information when you visit our Site. We use cookies and similar services to track customers’ use on our website, analyse customer trends and obtain customer information.

9.3. A cookie is a small file that is stored on your computer when you visit a website. If you visit the website again, it is recognised as a repeat visit by means of the cookie. The cookie contains a unique number and therefore no personal data. We will not use the cookie to identify you personally. The cookie cannot be used to identify you on websites of third parties. You can configure your web browser to refuse cookies, to delete cookies, or to be informed if a cookie is set. You can find out how to do this by clicking "help" on your browser menu. If you choose to remove or reject cookies, it may affect certain features or services on our Site.

9.4. You may refuse to accept cookies by activating the setting on your browser, which allows you to refuse the setting of cookies. However, if You select this setting You may be unable to access certain parts of our site and you will not be able to carry out a transaction with us unless you have adjusted your browser setting so that it will refuse cookies, Our system will issue cookies when you log on to our website.

9.5. We use cookies to collect specific types of data and these can include:

9.5.1. the Internet domain and IP address from which you access the web site;

9.5.2. the type of browser (e.g. Internet Explorer) and operating system (e.g. Windows, you use;

9.5.3. the date and time of your visit;

9.5.4. the pages you visit; and

9.5.5. the address of the web site from which you linked to us (if applicable).

9.6. This is solely statistical data that enables us to analyse customer trends and does not identify personally identifiable information.

9.7. We work closely with third parties who may also supply us with analytical services. These third parties may provide us with analytical cookies for us to review.

9.8. For further information about cookies, you may like to visit

10. Where we store your Personal Data

10.1. All information you provide to us is stored on electronic devices (e.g. server, PC) within Europe, including the United Kingdom. 

10.2. The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area ("EEA"), but only for the purposes as described in this Privacy Policy. It may also be processed by staff operating outside the EEA who work on our behalf or for one of our suppliers.

10.3. The website does not currently accept payment transactions. If at sometime in the future payment transactions are accepted they will be encrypted and credit card numbers would only be used for processing payment.

10.4. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our website, you are responsible for keeping the password confidential. We ask you not to share a password with anyone.

10.5. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. 

11. Links

11.1. Our site may contain links to advertisers and affiliates, or to third-party social media sites such as Facebook and Twitter. These third-parties may place their own cookies or other technological devices on your Internet browser. 

11.2. Links may be provided to third party sites. Since we do not control those websites, we encourage you to review the privacy policies of these third party sites. Any information you supply on such sites is your sole responsibility and will not be within our control.

12. How can you update the personal information you have provided to us?

12.1. You must maintain the accuracy of your information and ensure all your details, including but not limited to, name, address, title, phone number, e-mail address and payment details are kept up to date at all times. You must do this by updating your personal details within the available functionality of the website or by emailing  

12.2. The personal information we collect and maintain will be subject to the version of the Privacy Policy in effect at the time of collection. We reserve the right to change this Privacy Policy from time to time and will provide notice of these changes on the Privacy Policy on this page. You should make sure you periodically review the Privacy Policy to make sure it meets your needs.

13. Contact Us

13.1. Please e-mail any questions or comments you have about privacy to us at   

14. Changes to Our Privacy Policy

14.1. Any changes we may make to our privacy policy in the future will be posted on this page.



(Updated 8th April 2018)


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